Policies

Here at Blackbelt Digital Video we are committed to following the guidelines set out by the Federal Privacy Act of 1988 (amended 2000).

Personal information will only be collected when contacted by email or when a purchase in made via our onlione store. The information we collect will be limited to what we require to fulfill our commitment to the customer and include name, email and in the case of an online order - phone number and delivery address.

We do not sell or pass on any personal information to third parties. The information collected is used solely for the purpose of providing better products and services. Information is only collected if it is necessary to conduct our business as an online retailer.

We offer a high level of internet security and protection utilizing SSL encryption and a high security server to ensure customer confidentiality. This guarantees the security of both our site and customer details, preventing unauthorised charges.

DVD's and videos purchased from the Blackbelt Digita Video online store, www.blackbeltdigitalvideo.com can be returned within 30 days of receipt of shipment. Customers will be issued a credit for the value of the merchandise and any applicable sales tax via the same method original payment was made.

Returned items must be unopened and in their original plastic wrap. If customers receive a damaged, defective or incorrect item, they may be eligible for an exchange or refund, and must contact customer service via email at support@blackbeltdigitalvideo.com for assistance.

Please contact us via email at info@blackbeltdigitalvideo.com if you have any questions regarding your online order from www.blackbeltdigitalvideo.com.